Any news please ?
in process of refund
Thank you holydarkness, but I didn't know that the ETH sending process takes more than two days, when it takes 30 seconds. The payment hasn't arrived yet. I will let you know
Hmm, let me nudge and ask for the TXID from my contact. If it takes two days, maybe there is a communication lag where my contact [or whoever other head of department they're in touch with] issued a greenlight and someone tasked with it missed the notice.