This makes me wonder, if you don't mind me asking: what is the current goal? Is there a possibility that my account can be restored and my funds retrieved, or is the process now primarily focused on finding out the reason for the block, with no hope of a positive outcome?
The current goal, for the time being, is to get to the bottom of the case, the truest truth of what happened, backed by evidences and narratives by each side. They do meet at some points, suggesting the narrative intersect on at least one point of truth. However, the rest... they're still pieces, fragments I need to put together to make a complete piece and understand what actually happens.
For the rest of your question, I'm afraid above is the most I can give, for the time being. And I do really hope you'll stay cooperative with me, just like BC being cooperative by showing things and explaining what was what.