We want to address recent accusations directly: claims of us being a scam are completely unfounded.
The individuals behind these allegations are users who have been identified for bonus abuse or other fraudulent activity, which undermines fair play and puts genuine users at a disadvantage.
Until recently, we had been fully focused on developing and refining our core product. As a result, some abusive behavior went undetected. Now that we have the proper tools and monitoring systems in place, we are able to actively identify and act against such activities to protect our legitimate players.
It would be better if you respond to the allegations immediately and provide your explanation regarding the identification you have found so that this becomes a fair rebuttal for your casino. If you do not respond here, the issue could escalate and potentially damage your casino's reputation.
It is good that you have developed a system to detect abuse in your casino, but your response would make it even better.
Fraud has no place here. Trust and transparency do.
This is where your transparency must be demonstrated.