There are two active accusations on forum , but these accusations are not entirely true, it could be that winna users are breaking the rules, but even so, winna representatives need to speak directly there, this is for the good and transparency of winna so that people do not carelessly damage winna's name and reputation on here forum.
I was curious so I took a look. It appears members have been trying to get in touch with Winna reps. Hopefully, we get to hear their side of the story soon. I believe it's likely they'll show up since they're running a signature campaign here. Perhaps @Little Mouse could help as well.
As for the other "accusation" thread, IMO it doesn't need immediate attention from the community at the moment as the initial 5 days for investigation hasn't passed yet.
Like me, who has yet to formally file a complaint but am just being ignored in chat and email by winna support. Sadly I have no idea what is going on but I was told my bets where being looked at further ( im not sure what that means) about two weeks ago ( very little amount of betting I had only played there for about 24-48 hours) , then they have ignored all forms of contact since and refuse to process my withdraw on the site. Very frustrating situation.