Dear client, no one has stolen anything from you.
We expect you to verify KYC
This is not only our right but also a requirement of the regulator.
The fact that you do not pass verification speaks of your intention to defame us.
Dear colleagues and forum members, at the moment we have hired a company that is investigating this incident, we will resolve this situation in the near future.
Everyone present understands that this business is worth more than the funds that the client demands to return, but at the same time we cannot give in to manipulation from this client.
The issue is not about money, but about ensuring that this incident does not happen again, and this is not the first case with this client. A few weeks ago we had a similar situation with him.
We are forced to take such steps to protect ourselves in the future.
Everyone understands and knows that the requirements of the KYC / AML policy are mandatory and the client agreed to them even before creating the application.
With respect and until next time, the Go-Go team