- Second, the verification of new registered account is in the form of email code.the pop-up box during registration can be closed by clicking the outer part of the box accidentally which means there’s no way to get back to the pop-up box that you can paste the verification code via email to verify your account.
- Lastly, follow up to the second problem. I can’t use already my email address after failure verification since there’s already pending registration that I can’t find a way to access and verify it. The verification email should be in the form of link instead of code.
I will ask the SunfireCasino team to check all the problems you guys mentioned in this thread so far. But I am quoting you because I think you mentioned an important part. I was wondering why some people create multiple accounts with similar usernames. I now understand that they are creating multiple accounts because they could not complete the registration of the previous account, and they were forced to create another account. I am curious if you tried to log in without verification and then see if you got an option to verify the account. If you have faced the issue already, could you please check again?
It is a very common issue among the gamblers who will create multiple accounts with similar names due to registration of verification problems. For example, if a user is unable to complete verification on their first attempt, they may think that the account is no longer usable and they need to make a new account. This is done by the newbies who are making their first online casino account.
They can be other complex issues too that will force the gambler to make new accounts like using those accounts for Gambling account recovery options or if they want to access the support (if the original account is unable to login for some reason), the support usually replies quickly to account holder and hence they make similar name accounts.