I only read about people who have been waiting for their satoshis for at least 10 days, but on another forum I've seen someone who received them this week after a week.
Could anyone else confirm if they're being paid or if this was an "isolated" case?
What has been reported here in this thread is widespread delays in withdrawals. Even in the “instant” option, which is a joke that they keep that option. Regarding what you say about the other forum, it could be true. The truth is that people tend to write more to complain than when everything is going well. It could be that due to a bug or something, they are processing some withdrawals in a timely manner and others very slowly. But in any case, I wouldn't deposit a single satoshi there. They have been performing poorly for too long. And I think that if they still have customers, it's because they live off the past, and because if you search for “free bitcoin” on Google, they still appear at the top of the results.