Thank you sunfirecasino & God Of Thunder I have received my rewards from the slot multiplier contest, even though I got the last rank it's not a problem at all, just unlucky, deposits are credited quite instantly but withdrawals take extra time, is the withdrawal processed manually?
You're welcome Dr.Osh.
As far as I know, yes, their withdrawal is manual. They are still new and deploy new features every week, so sometimes, they unintentionally deploy features with glitches and bugs. They kept their withdrawal system manual in case it got drained due to glitches or bugs. For example, their wagering contest reward was distributed a couple of times last week, and their employees were saying that the manual withdrawal system saved them. Anyway, they review the withdrawals every few hours and release them. I hope you got your withdrawal by now.
Challenges like this may occur in a newly launched system before things continue to be in order, they also have to play safe from their end, so that people don't take advantage of them which i se the use of a manual withdrawal being one of the effective way they can apply for now, but as you already noted, they will soon also implement more other features for the suitability of their users in other to increase their gambling experience on their platform.