Post
Topic
Board Beginners & Help
Re: Can't access Kraken account
by
OmegaStarScream
on 11/08/2025, 14:29:41 UTC
See here, they have an article about this: https://support.kraken.com/articles/360026925951-how-to-transfer-authenticator-app-sign-in-2fa-to-a-new-phone-and-bypass-sign-in-2fa-for-a-lost-phone-

I'm guessing you didn't setup a master key, nor did you keep the recovery key for the 2FA so right now, your best bet would be to contact the support.