Ok, so here comes nothing.
OP, mind to re-attempt your KYC? That's the result of my sit for two days with my contact [minus the weekend as we both are busy with our own personal RL matters], that we can try to do something, following you redoing KYC.
I believe it's been open to you and you can reperform it.
locked me again
I see. Let me relay this to BC.
My contact asked me to ask you that, because their risk department inquired for it due to a belief that uhh... there is a possible situation with the previous KYC and we hoped a re-KYC will solve or at least clarify it. I'll ask around for what the result said.