<Snip>
The 17 TRX deposit might not be credited to your balance but if the transaction went through and is recorded on the blockchain, MetaWin definitely got it. It reached their wallet. I would first get in touch with their support personnel and explain in detail what happened. Ask them to credit those 17 TRX to your account. Alternatively, see if it's possible for you to deposit the difference (23 TRX) and get a total of 40 TRX into your account. It's your mistake but surely fixable.
The deposit was recorded and confirmed on Bybit exchange.. which stated that withdrawal completed but was not credited to my balance, and of course the minimal amount is 40trx which I didn't read it on time.
I will share with you txt Id on pm, maybe you could used that to reach them.