They have completely stopped communicating.
It looks like this is really a theft of $11,000. Yeah)
Does anyone have the ability to find out information about the owner of the domain name of this exchanger?
Let Bestchange try to help in this case, since they claim that they usually vet exchanges that are listed on their monitor. For example, on the Exchange Monitor, they claim that the exchanger is from Poland, yet a quick look through the exchange website gives no clue of them being from Poland let alone the Licence number.
I remember asking them about this but there was no response from them at all
My issue with Bestchange is how do they determine that a certain exchange is licensed to operate from a certain jurisdiction, and yet there is no information about the said exchange's licence even on their website?
Is it in order to promote a service that is so strict with AML/KYC on its customers, yet they are not transparent about their operational licence?
I think it's not a problem that they work illegally, since licensing probably costs a lot of money and is not always affordable for small organizations.
However, I am surprised that they just disappeared with $11,000 so easily. I didn't even think that this was a sufficient amount to create and develop such a project, especially since they have been working for about a year, judging by the information on the monitoring.
I am communicating with BestChange by email and they said that they have not received feedback from the exchanger for as long as I have.
They are good guys, because despite the fact that they are a third party, they are interested in supporting users and helping in difficult situations as much as it depends on them.
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The last few days I sometimes create empty orders on the website of this exchanger and I see that they continue to receive 5-10 orders per day. I'm really sorry if anyone else falls for this scam, but I did the best I could for now.
They have accounts on other monitoring sites, but they are nothing like BestChange. They look abandoned.