-snip-
Yeah, I have seen them, and faced them too. Even I have received
negative feedback from an abuser as I had taken the side of a casino by following the evidence
. Anyway, Winna is a new casino. But scam accusations are popping up against them everyday now. Which looks bad. I hope their representative will give quick response always to the accusation in order to maintain a good reputation.
Of course - casino representatives must be responsive to any issues their customers may have. They don't need to be available 24/7, but they are expected to be present when a problem arises. The solution is simple, if they choose to do so - one way is to activate a Telegram notification bot when someone mentions their username. Regarding some false accusations - casino representatives may need to clarify them to maintain their reputation. It's not wise to let accusations linger unaddressed - representatives can easily refute false accusations from users seeking to damage their brand's reputation.