Your seed phrase is what that you can use to access your bitcoin on your wallet and to spend the coin. Many people are sending email that they should enter their seed phrase on a site. If they enter the seed phrase their, the bitcoin will be sent to another bitcoin address by the scammer.
It's true that lot of newbies has lost their funds out of their lack of knowledge that the internet is a crazy place to be trusted and just batches in any line comes across without knowing how harmful it could be if you step on the wrong side.
It's always necessary to protect our seed phrase and private keys with that how much risky we know exposing our credit cards and it password can be a doom to the lost of our funds in the banks.
As much as the customer service, help desk or whosoever in claim from the banking sector can't ask you for your cards passwords, so also no authority, individual or any service center has the right to ask you for your seed phrase. And you only need to enter it at your privacy at no ones directive.