This is a good response. Yes, we know that people abuse sportsbooks and try to gain unfair benefits, which is why the sportsbooks often block players. Usually, the sportsbook returns the initial deposit if it is related to value betting. But if it's arbitrage betting activity, then the sportsbook may seize the deposit along with the winnings. It is a good practice to return the deposit and then block the player.

I would recommend that you be active on the forum and closely monitor your thread. If a scam accusation appears and you do not respond to it, it would look like you are guilty, and the community may misjudge you because of that. You should debunk them as soon as they appear.