Hi, sorry to be the bearer of bad news, but despite the effort exhausted by my contact --of whom many little birds from many sources informed me that they do really tried to get your case into resolution, multiple times, and even harder, when the settlement possibility was on the table-- we can't get you to the number you agreed to settle.
The settlement offer is off of the table.
I honestly don't know what to do from this point forward, so I return this case to your hand and I'm all ears.
Hi,
Thank you very much for all your efforts and for letting me know. I truly appreciate the work you and your contact have put into this.
At this point, I’m willing to accept any offer, even less than the deposit, as a gesture of good faith. I understand the deposit was originally my money, but given the situation, I would be satisfied with $700, or whatever is possible.
Thanks again for everything.
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I see and I understand, as well as can't help but symphatize and salute you with your attempt to be the bigger man in the room. I'll try to convey this to my contact, in hope that their compliance team will budge and give in to your effort. I'll try to bring this new number and situation to my contact's awareness and see what we can do.