Big names like Metawin and Stake survived hacks before, and players got lucky their funds were safe. But if it’s some random casino with no deep pockets? Good luck. Inside job, outside job… either way, don’t expect them to hand your money back out of kindness.
And waiting for a third party to help? Yeah, sure. I’ve seen that with exchanges, but with gamblers? Nope. Not once.
So if you’re betting on a refund, you might as well bet on winning the jackpot too -- same odds (correct me if im wrong), I guess..
Ethically, the casino has the responsibility to refund its players when an event like a hacks happens. The owner has the obligation to give back the money deposited on the platform whether it is stolen or not to its rightful owners, but this rules I think can be waived by the contractual binding of the casino, like terms and conditions, wherein the casino can state not to shoulder the responsibility if a hack happens. These excuses of not refunding affected players by the terms and condition can only be bypassed by the the condition and regulations stated on the license wherein the casino needs to abide.
If a crypto casino gets hacked, then i don't expect for a refund, because they also are going to suffer a huge loss, as the hackers will loot everything from their platform and disorientate the platform, which is why we must be informed that we cant afford to leave more of our asset on the gambling platform except we can afford to lose them, which we don't pray for anything to happen to any casino and our own account with them.
How troublesome a hack may seem to the owner of the casino, ethically, the owner has to refund users because it is a carelessness on his side that the funds were stolen, and if the contract license obligates him to refund any losses created by the lack of security that resulted to hacks then the owner must shoulder the responsibiliy.