And for those that want complete privacy; we have a few manual partners that completely don't care about anything. Rates for complete anonymity start from 5%.
Next we'll be looking to add more providers & VCC companies where users can spend their crypto without registering!
So you offer a coin mixing service. I have visited your exchange, and though it looks pretty cool, your announcement just does not look like a professional announcement thread. I noticed your private exchange section about how to exchange anonymously. Instead of becoming happy, I am afraid to use that kind of service. If there is a manual exchange, then there won't be any history at all, and you could easily skip with the funds. So it's very important to gain trust from the users.
I have seen a lot of users concerned about providing their personal data to the exchange, and they like anonymous exchange. But if it wasn't an automated system, then I believe people would skip it. Fees up to 10% are really pretty high, though, starting from 5%. I know most pairs would charge nearly 10%, so it does look unrealistic to me. You offer a mixing service but manually, unlike some other traditional mixers. You may face regulatory issues later and may suspend your domain as well. So using your service seems high risk.