Maybe what triggered them to block your account and ask for KYC verification was the roll-over times and the immediate withdrawal. It all appears as through you had just deposited, used very small odds to meet the roll-over requirements which is OK because it's a player's choice but to them, they may look at it another way
Meanwhile, after your last message to them, did you receive any response yet about the verification? If no, maybe they are still carrying out an investigation before unlocking your account. It might require so more time.
Thank you @logfiles for your input and support.
I was asked to provide nine different information, I provided them in order of request and they (Bc.Game) after two days of wait, sent an email not talking about receipt of my information provided from all the details requested saying I should go back to site to do KYC, now site is showing KYC limit- Submission no longer allowed. And I have emailed them to notify them of the situation from site and now I have been met with total silence since then. This is why I am asking for help, BcGame should release my money for withdrawal.
Thank you