We need no KYC and no AML services and this isnt about your service.
Your exchange can block any transaction and request to pass KYC. I found this info on your website.
Worse still, we have no idea if they are regulated or not (whether they have a license to operate or not). When the information was requested from them for public consumption, they simply replied with this
Hello!
This information is not public.
Mind you, these are the very guys who will ask for your personal documents without hesitation according to their terms of service.