I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.
I don’t know who to blame, but I have experienced something unpleasant a few weeks ago while playing at a casino.
While playing on Android, the game crashed and my funds had already been deducted to buy bonuses.
I tried refreshing my mobile phone several times and it remained the same, until finally when I tried using my laptop, everything on my account worked normally (I was quite lucky this time).
The website creators did not design their website to anticipate every condition, so they cannot be blamed, including the players, because it is also impossible for players to anticipate that the casino where they are playing has created a website for conditions like the one you experienced.
This is just an unfortunate situation, perhaps you can check your betting history to see if that bet is verified, but there is nothing you can do about other things including asking for your money back.