[...] I would like to know beforehand what would happen if they would freeze my funds during exchange?
How long would I have to wait to get to my funds and how would you clarify if they really try to scam me or they froze my funds legitimately?
Usually they'll ask questions about who you are, where you live, how you obtained the coins you sent them and proofs for all of the above. Generally all of this takes about a week. Whenever such cases are reported to us we always request FF send us whatever proof they have on their end that the coins they got were tainted.
Hi Orangefren, I just wanted to ask a few questions about your service. In next few months I plan to exchange my funds from stablecoin to BTC and I would like to use your service.
I saw that FixedFloat has best exchange rates in my case, and also that you offer guarantee against them scamming.
If you're planning on swapping a large sum with FixedFloat, and are not in a hurry, then please consider reaching out to me or our customer support and we can generally get a prescreening from FF to ensure a guaranteed no-KYC from them. By that I mean they'll check your address before you deposit. This takes a few days to do usually and it's a courtesy on their end for us and our users so they can always decline doing it, but so far they've always done so.