Update: We're over 12 days now and my account is still deactivated and I still haven't received any funds from Winna. Winna hasn't proven how I violated ToS as a value bettor and I'm receiving nothing but generic answers from Bennett here.
Hi, this shall serves as a reply to your PM to me a few days ago as well. Sorry that I can only back to attend forum related matters today, I got... swamped for the past four days with IRL matters.
To answer your question, I've established a communication with Bennett here, though it happened in between those four days and everything was and had to be put on hold until few minutes ago.
Let me try to re-nudge him.
Hey Holy, no worries and thank you so much for updating me.