My question is this: if it wasn’t a bank staff who revealed my information to them, how did they know I have an account with Access Bank? She even called my full name and recited some account details. It still amazes me till now. How did she get my bank details?
I have encountered this scamming strategy before, that was some years ago but even before the incident I was given a quick notice about this scamming strategy. I was just thinking maybe is just a normal advice, but I was shocked when I received a call from unknown number claiming that he's calling from customer service and he also mentioned my full name just as it appears in my bank account, just to prove to me that he's actually calling from customer service.
But he never knew that I'm already aware about his attention, even the Bank made it clear that we should disagree with any information that is giving to us through phone call except we are the one that called for compliant, as they can't call you to provide any documents/ details for them. But it surprises me how this scammers manage to get all this informations, I think most of thier workers would definitely have a hand in that.