So what was the outcome of this particular dispute?
The accuser has since been offline for a year not so we are not sure if it was resolved or not. It seems the person tried to have the issue resolved by writing to you, but at that time there was no positive outcome and that's why he probably posted here. I am surprised you took so long to respond to him

Also, I was wondering if yoa-exchanger is linked to you guys, because you actually had, its bestchange profile link right from your website. I believe that was intentional?