From my point of view, I do not think the gambling platform wanted their players to get addicted to gambling but they also can't do anything to make their client avoid gambling addiction, since it is dependent on the individual's resistance to gambling addiction.

Although they wanted to retain their clients or players by offering promotions, bonuses, and patronage rewards, I believe they don't want their clients ' lives to get destroyed since they wanted their patronage in a lifetime.  What would they get from a broken client?  Yes, they can get short-term benefits, but businesses wanted long-term benefits, so with that, I believe gambling companies don't want their client to get addicted.  They wanted us to get hooked but not addicted.