We understand the frustration around these discussions. However, we cannot share details of individual cases in a public forum.

If you have a direct issue with our services, we encourage you to contact us through our official support channels. Our procedures are publicly available on our website. Sharing details about customers, cases, or sensitive data will never be an option here.

We recognize that in the past we have not been active in public forums but that is changing, and we are committed to being more responsive moving forward.