I accepted a BTC > XMR offer.
Release Ready, Waiting for Confirmation means that the
XMR is currently locked and waiting to be unlocked before it can be sent.
On the Monero blockchain, this usually takes up to 20 minutes. This delay is related to the Monero protocol itself, not our platform.
Please let us know once your deal is marked as
Completed.
If it remains stuck in
Release Ready status for more than 20 minutes, just write here and we will investigate it for you.