Re: [BOUNTY] Beta Test & Earn: $1,300 Reward Pool for Top Testers!
Tested with Firefox. Error message "Unconfirmed Error" pops up even before logging in and also appeared during deal creating. I'll be updating this as i test more browsers.
The unexpected error message also showed up in Tor browser before I logged in. Tor connection is usually slow and signing in took even longer time than other browsers. I also noticed a pop-up message at the Bridgoro homepage when I landed. It must be a new addition I suppose? The error message doesn't seem to be present after logging in on Tor, just before login.
This error message looks unusual, and we haven't been able to identify it yet.The unexpected error message also showed up in Tor browser before I logged in. Tor connection is usually slow and signing in took even longer time than other browsers. I also noticed a pop-up message at the Bridgoro homepage when I landed. It must be a new addition I suppose? The error message doesn't seem to be present after logging in on Tor, just before login.
To help us narrow it down, could you please follow these steps?
1. Log out of your Bridgoro account.
2. Clear your browser cache in the settings.
3. Open the exchange page and press Shift+F5 (Windows) or CMD+Shift+R (Mac).
4. Log back into your account and check all pages for the Unconfirmed Error message.
5. If possible, also test with different browsers: Opera, Chrome, Vivaldi, or even Edge
.If the error appears again, kindly send us a full-screen screenshot showing the entire page of the website.
Sorry for asking you to go through these steps, but without this, it's difficult for us to identify the root cause of the issue.
Status: [Under investigation]
1st: Important, Severity (High)
Referred user doesn't show up in the referrals page/tab after user signed up with the referral link.
Is the referral program working?
Yes, the referral program is working.Referred user doesn't show up in the referrals page/tab after user signed up with the referral link.
Is the referral program working?
It's possible that the Invite Code didn't pass correctly during the registration of your test referral account, especially since we are running frequent server updates during bug fixes.
For such cases, you can add the Invite Code once after registration:
1. Log in to your referral account
2. Go to Profile -> Referrals (tab)
3. On the right side, find the section Have an Invite Code?
4. Paste your code and click Apply Code
5. Once the code is applied, the button will change to Code was already applied
If your referral count (on the referral account) doesn't update after this, please send us both your referrer's username and the referral's username so we can check the issue internally.
Don't forget to refresh the page on your referrer and referral accounts.
Status: [Under investigation]
Submitted button is spinning that is not stopping:
This isn't a bug.The spinning icon simply indicates that your submitted task has been sent and is waiting to be reviewed by our team.
That said, we understand it may be confusing, so we will consider deleting the icon to make it clearer for users.
Status: [Added to backlog]
Under Task manager
Time to complete tab is 24:00. Should be 00:00 once submitted as per as Claims tab. This is for Tell parents that You love them
The timer shows the total time available to complete the task, but once you submit, the timer stops.Time to complete tab is 24:00. Should be 00:00 once submitted as per as Claims tab. This is for Tell parents that You love them
For a better user experience, we will update this so that after submission, it displays 00:00 along with the status Pending Review.
Status: [Added to backlog]
Submit 5 Bug Reports task page.
Completion timer is in static mode and not in the countdown mode.
It looks like the timer got stuck and isn't counting down properly.Completion timer is in static mode and not in the countdown mode.
We've logged this as a bug and will review it to provide a fix soon.
Status: [Added to backlog]
5th:
Chrome Version 139.0.7258.129 and Opera One(version: 120.0.5543.161)
Mail daemon is blocking Protonmail IMAP/POP3 mail server
(Reason): With two Protonmail emails there is a need of a signup fix ' User not assigned'
We have already encountered this bug earlier and identified the cause.Chrome Version 139.0.7258.129 and Opera One(version: 120.0.5543.161)
Mail daemon is blocking Protonmail IMAP/POP3 mail server
(Reason): With two Protonmail emails there is a need of a signup fix ' User not assigned'
Could you please:
1. Try registering the account again using the same email
2. Get the activation code from your email.
3. Enter it and log in again.
Let us know if the error message appears again.
[P.S.] Sorry, I didn't quite understand the part about the Mail Daemon block. Could you please describe it in more detail?
Status: [Needs more data]
7. I was visiting the earning section, and I was filling in the task by providing the proof in that text box, and when I entered the link and it successfully submitted but when I clicked on the second task and saw the previous link still lying there resting, I first completed the task of a meaningful reply to another user's report and when I went for the second task of ann, the previous link was not removed, I had to cut it or after reloading the page it removes, but I think it will be best when we click on the "submit proof" button of a new task the text box should be empty, here is the proof, for better understanding, I did the same with third task and the 2nd task's link that I pasted was still there. Although nothing big but it can create problem later if someone thought they have pasted the correct link and submit, and there is no option of editing it as well.
We see the issue, and you are absolutely right.The bug will be fixed soon.
Status: [Added to backlog]
8. In this picture, you can see I am on the Done page, and it shows the tasks I have already submitted, then why I am seeing a loading icon (animation) besides the submitted button? I have marked it as well with a red rectangle. It should be a green tick here? If it were to show that the task is submitted, but it will turn green when it is approved, then I don't think this is a seamless way. The seamless way would be like, it changes to claimable and then I go to the claims tab to claim the reward of this task (If it is already like this, which I think it is, then still those loading icons should not be there). And one more thing when I click on the submit button the information window right next to it, shows up, where the details are written, as you can see I have submitted the task but the status is still showing available, it should also change to submitted.
Thank you for helping us improve the UX/UI of the platform!As we mentioned earlier, we invested a lot of time into backend processes but admittedly overlooked parts of the frontend. Thanks to your feedback, we are now improving it so users can feel more comfortable while using our exchange.
Regarding your suggested fixes: we completely agree.
The original loading icon was meant to show that tasks were in a pending state, but we realized that it looked confusing, so we will remove it (one of the users already sent a report about it).
Status: [Already added to backlog]
The same adjustment applies to the status display on the right section of the Tasks page.
From now on, task statuses will be shown more clearly with the following labels:
Available - Task is available for acceptance.
In Progress - Task has been accepted but not yet submitted for review.
Pending Review - Task has been submitted but not yet reviewed by the team.
Approved - Submitted task has been reviewed and approved.
Declined - Submitted task has been reviewed and declined.
Status: [Added to backlog]
9. Although the claim status changes smoothly. And one more thing, is it possible if you guy consider changing the name to Rewards or My rewards, instead of My task, because "rewards" is better than "my task" from CTA point of view. I mean I did no notices it at first glance after I signed in, but today I click on earn which was at a good place obviously and a good CTA button too, but the one on the top is not that good, you can also change it to "Earnings".
Thank you for the UX improvement feedback!We will consider renaming My Tasks in the navigation menu to Earnings for better clarity.
However, inside the task page itself, we will keep the tab name as Tasks to avoid confusing users.
Status: [Added to backlog]
10. Where can I see the total balance of brgx I have earned, it will be easy if users don't have to calculate it manually, I know we can see balance in profile but a small balance option visible here or at besides the profile icon all the time will be awesome and, a small balance option somewhere here, will be best for this page but if not here, then the same option in the top right corner somehwere in between our user id and profile icon.
Your request will be discussed with my teammate, and we will get back to you once we've reviewed it.Status: [Added to backlog]
Thank you for continuing to test the Bridgoro exchange for sending us your bug reports.
What makes this even more exciting is that many of you aren't only reporting bugs but also sharing ideas on how to improve the platform, and that's truly awesome.
When all the bugs are fixed, your improvement suggestions applied, and the exchange officially released, each of you will be able to proudly say:
"I was part of building this exchange."
We would also like to share an important note from the devs' perspective:
Yes, there have been many bug reports, but the majority are related to the frontend and UX/UI improvements. The backend remains strong and stable, which is the foundation of the exchange.
Of course, we did identify a few backend issues as well, mainly related to Dust Transactions and the Dead Wallet Amount value, but these are already in progress and will be fixed soon.
So please don't think of Bridgoro as a "buggy" project. What you are seeing now is the natural polishing stage of Beta, while the core system continues to hold strong.