Surprisingly, the exchanger still continues to answer me and demand KYC. They are probably collecting money from those clients that they still have. Since I see that they have several exchanges per day.
I still have not received a penny from the 11,000 that I sent them.
The reasons they give for freezing your funds are really no reason at all, just a ploy by them. These exchanges are kept running so that more people can go to the exchange and fall into their trap. I contacted them after reading your scam accusation and politely told them that they could easily resolve this issue. They said they would solve it, but after a while they changed their minds. These are basically scam exchanges, their main source of income is scamming crypto users under various pretexts.