New to this site. I had no where else to turn to. Dealing with shuffles live chat is a nightmare users ndumm and little mouse are able to help. I feel pretty lucky they have been responsive here on this forum, and I’m hoping to get this matter resolved. I did message them both and awaiting replies. Hoping I don’t end up like some of the horror stories I’ve been reading about with shuffle . If anyone can get Their attention for me to this thread that would be awesome.