I was up over 90,000$ in my account and I was only able to withdraw 9500 then they confiscated the rest of my money I had won and my balance went to zero. Idk if they would've given me anything when I requested my withdrawal but I was able to withdraw 10% of my account balance.
They said it was a problem with the game and I don't get the money. 🤷
You need to provide some evidence for you claims, and you need to explain more what match you played and what was the odds.
I always want to hear the other side and I want to see what Anonbet was to say and explain about your case.