[Scam Accusation] Shuffle.com – $1300 withdrawal pending, no proper response

Hello everyone,

I want to report a serious issue with Shuffle.com.

I have around $2100 in my account, and I requested a withdrawal of $1300 which has been pending for more than 2 days. The live chat is not replying properly – only an automated bot responds. At first, they asked me for Level 2 verification. I submitted my ID card and then proof of address. Both were successfully completed.

After that, they said the compliance team is “manually reviewing” my withdrawal. The live chat asked me to send an email. I mailed them 2–3 times, but only got 1 reply. Since then, no response at all.

What is strange is that when my friend sends them an email (about a different topic), he gets instant replies, but my withdrawal issue is being completely ignored.

This looks very suspicious and unprofessional. I am sharing this here so other users are aware of the situation. Shuffle.com team – please review my withdrawal request and release my funds immediately.

My Shuffle.com username

Thank you.