Winna team has to make a lot of changes to their platform to make it more friendly to the users. They are charging fees for the withdrawal without mentioning anything about this on the withdrawal page. Initially, I thought that they don't charge any fees for withdrawal as nothing was mentioned about the fees there. But they had charged 1.2 USDT from me as withdrawal fee on BEP-20 network. That's not big, but it should have been displayed on the withdrawal page for transparency.
This lack of transparency should definitely be addressed and fixed as soon as possible. I don't know of any other casino that misleads players in that way. You either tell them how much they will be charged for each cryptocurrency they want to withdraw or it's implied that the withdrawals are free.
I haven't read other posts by users on this topic, but do you know if anyone has contacted their support team or the forum representative to complain about this? Did they take note of this and have they shown any interest in fixing the lack of transparency? It might even be worth neutral feedback to inform the users what they should be prepared for if Winna doesn't want to do it.