Correct me if I am wrong here, but you've actually completed your KYC, both level is verified, and what's under review is your withdrawal request? If that's the case, then Shuffle's hand is also tied. The one reviewing your activity is their gaming provider to ensure that they're won fairly. Only the provider knows how long.
As long as you bet fairly and didn't cheat though, I am sure Shuffle will release the fund once they're greenlighted by their provider.
Yes your right but atleast they should give me update my one withdrawal has been processed but when I applied another still in review even no replies on mails if you mail them now you will get instant reply but not for me
Dear Please look into this @ndumm | @ShuffleTim
Ok, if you don't mind to further clarify this added information, you're saying that you made another withdrawal and it got processed and landed into your wallet safely, but the one prior to it [the one being in talk right now] is still stuck in "review"?