Hey, I looked into your original thread and you said the way you found out in 2015 that you had bitcoin on your account is because someone from Cloudbet emailed you saying you have bitcoin? Also this was ten years ago..
I looked into our records and no such email exists, are you sure it was from us and not an external scammer? What is your username on that account?
We would love to help but I'm not seeing a record for this. As this is not a customer service thread, can you email
support@cloudbet.com. I've informed them you will be messaging them.
How you can look into your records if you dont have my email or user name??? You can see both on picture now...
from Start: 8.12.2017. im receive bonus offer email : "You have Bitcoin in your account, Return today to get a 10 mBTC casino bonus"
here is picture:
Click here to view imageThan i login, withdrawal 0.2BTC for confirm my withdrawal address work what you can se on transaction:
https://www.blockchain.com/btc/tx/6bc33804cb82568d77101483627ec68c3c841ce97de97bab2453a8772a4651efand on picture
Click here to view imageThan i try login and withdrawal rest but my account is block for KYC.(also email on picture)
After that Im try many time, send all what you want, chat but cloudbet always respond with we back when finish... pass few years, than i complain here first time and you go away for 4 years
hope you not gone again ..
How is this real haha I cant imagine 1. someone not realizing they have bitcoin in their account, 2. a casino emailing them to remind them that they have money like what?
It looks like a promotional email or something not like a real balance reminder. From your screenshot it looks like your withdrawal was successful?
