What you're saying is correct, and it's also for the betterment of their casino. It's also good that they responded right away and didn't let the issue drag on.
It shows they're serious about their goals regarding this matter.
By the way, it's good news that the Bitz team will have a campaign here in the forum to introduce what they have in their casino platform that they want to share.
I will keep my eyes on this thread and be able to forward the cases from the forum in case the representative goes offline for a while. I immediately forwarded the case to the team, and they said they were on their way. They assured me that they would also respond to Askgambler. Communication is the key here, and I believe the Bitz team will be active there!
Having a promotional campaign on the forum is important for building customer confidence and reputation. The Bitz team wants to build a good reputation as well. The signature campaign is getting ready. I think we will be able to launch it very soon.