I just opened from another browser, so far didn't see any error exchange rate notifications, even i created new offer and canceled the offer. But, this Offer ID: 513c491a-5c79-4199-bc90-f8e50c3fcdc8, stuck with status Release ready. as I say, in this transaction, I intentionally entered the mainnet address. In this case, nothing has happened for more than 24 hours, because the address entered wasn't a testnet address. In an incident like this, what should we do next? There must be a solution, whether a refund or automatic cancel or re-checking the address.
The reason your exchange offer got stuck is because mainnet address was entered instead of a testnet address.
The system can't validate mainnet addresses during Beta.
For stuck transactions, we already have a solution called the
Collector Module. You can find more details about how it works here
[GitBook Docs].
suggestion
In this text "Deposit partially confirmed on blockchain" in the transaction details, it would be better to add, "0/2 confirmations for fully confirmed" or something like that. to info user how much confirmations needed to complete. example:
Please note that more confirmations are required than just two (
for example, BTC requires 6 confirmations).
But I understand your point, though, and we will discuss the possibility of adding confirmation count data to make it clearer.
By the way, based on user feedback, we recently added the auto-update feature for the status on the popup screen, so now you can track the status of your exchange in real-time.