Casinos have a responsibility to listen to user complaints. They must provide service as quickly as possible, especially when it comes to withdrawals, which we all want to be processed quickly. It's tedious and frustrating to have to wait a long time, especially for hours.

This is a crucial point, as the convenience users experience will keep them playing at the casino. However, they might choose another casino with faster service. Aren't they competing? This is a form of competition.