Re: Winna.com | Casino & Sportsbook | Industry Leading Rewards & VIP Service

Hi Winna, it is my pleasure to be a part of your business

Recently, I registed an account at the casino (before becoming the signature campaign participant) to receive tips from a streamer. The problem is, I still cannot confirm my email address. I have request the link several times, but up until now it could not be done. Can it be done manually by your team? Because if I cannot confirm my email, I cannot withdraw my fund (even though I already burnt my tips during the registeration date), and that could prone a huge issue in the future

If possible, I would like to send my email address privately via pm

Much love,
Slapper

Slapper, I had that issue too but in the end I copied the link and opened it in
my normal browser rather than clicking on the "verify Email Address in the blue box,
worked first time! Try that.

I did try that solution before and after you recommend me but still, my account is yet to be confirmed. Quite frustrated for me indeed. I will try to reach out the support when I have more time in the weekend. It can be about the cache, perhaps?

This is the second time i see that one need to contact casinos support before getting links to make aome changes on account although different casinos, i read in betpanda ANN thread that for password reset one need to contact support before the get the link, and now this one with email confirmation links not going through, hope the support will help to resolve all of this on no time, since alot of gamblers may not have that knowledge about supoirt intervations to get auch sorted out.