While surfing on the Instagram I came across a video, where casino refuses to cash out $25k winning even after providing ID. Here is that
short video. A person has won $25k in gambling, but lady at exchange refuses to change chips into cash.
And why did they cut the video and not show what happened later?

Too much ragebait there just for content!
If the casino had had a problem with them, they would have picked them from the table and kicked them out or the moment they tried again to cash them after refusal, they would have called the police and had them trespassed.
This is just the supervisor asking them for further information on cashing out, probably because that ID hit something in their database.