While surfing on the Instagram I came across a video, where casino refuses to cash out $25k winning even after providing ID. Here is that
short video. A person has won $25k in gambling, but lady at exchange refuses to change chips into cash. If that person would have violated rules, dealer would not have given him chips, but since he has chips, he has won fairly.
If such situation happens to you, how would you react? What a person even can do in this situation? Go away with chips? Give chips to someone else and let him cash out? Contact lawyer?
If this video that you posted is true, then it's certainly a very good reason why the cashier refused to cash his chips. Since you need to provide ID (or a passport) for cashing out, most likely she saw that something went wrong. Dealers at any table don't know anything about it. So, if you win, they just pay you. They are doing their job, and their job isn't to check you out. As for any reaction, if you know that you did nothing wrong, for sure, you need to contact a lawyer. Almost instantly!