A Casino Guru complaint filed by a player from Brazil on July 21 was closed today after 42 days as unresolved because of BC.Game's refusal to cooperate. The disputed amount was even smaller than mine. The player only sought 3,117 R$ (about $572 USD), yet BC.Game still stonewalled and refused to provide a single response.



The complaint can be found here: https://casino.guru/complaints/bc-game-casino-player-s-loss-due-to-system-failure

This shows a clear pattern. Even when the stakes are as low as a few hundred dollars, BC.Game refuses to engage, ignores evidence, and counts on complaints being closed unresolved. If they behave like this over $572, what hope does any player have when the amounts are larger?