Post
Topic
Board Scam Accusations
Re: Shuffle.com — Blocking Withdrawals after Legitimate Win
by
ndumm
on 04/09/2025, 00:31:21 UTC
Hi guys,

I will lay out the following key findings for the bet placed by N8snathan on FC Poltava and Zorya Luhansk we have that lead us to believe that this bet is a fixed bet beyond any reasonable doubt.

Key Finding 1: N8snathan has bet fixed matches before

In October 2024, N8sathan specifically requested markets on Tomescu v Milojevic (ATP Challengers) - we didn't have this market listed due to integrity concerns raised by our provider. This was a red flag, but no bet was placed so we were lucky there.

In February 2025, N8sathan bet Albot Radu vs Kaylan Bigun. This was a fixed match, flagged by integrity services. As a result, his limits were pulled and we voided the bets. N8snathan acknowledged this at the time.

Key Finding 2: N8snathan has ties to match-fixing rings

After his limits were cut in February, N8snathan reached out offering information on other users that may be betting on fixes. He claimed to have this knowledge through a Russian match-fixing group that he was a part of, and proceeded to give information on users who I will not name for their privacy. These flags by him were correct.

As a result of his help, we wrongly assumed he would no longer be involved in these bets and increased his limits once more.

Key Finding 3: Suspicious betting patterns

- N8snathan's bets immediately preceding this flagged bet ranged in size from $35 to $300. Out of nowhere, he increased his size drastically to $30,000.
- N8snathan has never bet on Ukrainian football, or any football that is not Tier-1; generally he bets on tennis, and occasionally Tier-1 football (EPL)

- Another suspicious account initially raised the flag on this match for us 7 minutes before N8snathan placed his bet
- This account was a completely new account, only ever bet this match, the exact same market that N8snathan bet, betting the maximum they could get down
- The other suspicious account was voided in the same way that N8snathan was, we have not heard from them (which would only make sense if they knew why this would be flagged)

Key Finding 4: The teams involved in this bet have been investigated by police for fixing matches before

https://www.espn.com.sg/soccer/story/_/id/37554992/match-fixing-raids-launched-champions-league-final-ukraine-police

Key Finding 5: N8snathan failed to prove ownership of the wallet in which the funds were sent to Shuffle from

The funds received by N8snathan have never interacted with any wallets that are known as his. N8snathan had a discussion with our Head of Sports who requested he show video proof of ownership of the funds which were used to deposit in order to alleviate our match fixing concerns; N8snathan refused.

A lot of the time fixed matches are bet using other people/groups' funds, we correctly assumed that N8snathan would not be able to show ownership of the sending wallet as a result.


Key Note 1: We have paid out over $11M worth of withdrawals for N8snathan in the lifetime of his account

It does not make sense for us to flag a $30k bet on a user as big as this unless we have solid suspicion that the bet placed was fraudulent.

Key Note 2: We have taken over 650 individual sports bets for N8snathan, and voided 2 of them for integrity concerns

One was the first confirmed fixed bet, the other was this one.

Key Note 3: We reached out to our provider to flag integrity concerns

We reached out to our provider flagging that we believed this match was fixed, they responded saying that they did not have proof to conclusively determine that the bet was a fixed market. In saying that, we remain firm in our stance that we believe that with everything we know about this user and the way that the bets were placed, we are confident that the user knew the result of this bet before placing it. Fixed matches happen more frequently than you would expect, and usually they don't get flagged by providers since they're getting more sophisticated in covering their tracks.

We very clearly state in our Sports Terms of Service:

In the event that a match is suspected of being fixed, manipulated, or otherwise compromised, Shuffle reserves the right to withhold settlement of any affected bets until a full integrity review has been completed. This process may require extended time depending on the nature and scope of the investigation, including the involvement of official sporting bodies or regulatory authorities. If, upon conclusion of the investigation, a match is determined to have been fixed or its integrity otherwise compromised, Shuffle reserves the right to void any and all bets related to that event, regardless of whether the outcome had been decided at the time of bet placement or settlement.

Shuffle may also void bets at its sole discretion where credible suspicion of manipulation exists, even in the absence of official confirmation.

In this case, we strongly believe we are correct in our assessment of this bet. We recently have been targeted heavily by match-fixers, and we are establishing that we do not tolerate fixed bets; additionally, we have a strong trading presence internally who thankfully caught this where our provider couldn't. We utilise a 3rd party consultant for integrity, who we are unable to name due to their connections in that industry, who also advised us that this is highly likely a suspicious outcome.

Unfortunately, N8snathan wiped all of his messages with all of us before creating this thread, so most of the recreation of these events is based on internal logs we have. At no point has he been able to alleviate any of our concerns that this is not a fixed match. At the very least, if he could just prove that the funds that he received in his Shuffle account are from a wallet that belongs to him, it will go a long way in addressing the concerns we have.