Yes, that's true, but they themselves claim that they are not responsible, but are only an aggregator, advertising different services.

Of course, they claim that they advertise only high-quality and reliable services. -_-

But it seems they lied a little in their advertising statements.

Nevertheless, it was not BestChange that deceived me, but the exchanger, so I cannot make claims against them. Moreover, Best disabled their listing. And it seems that this is all they can do to influence this service.