It is frustrating how many newbie accounts started to appear lately and complain about Freebitco.in. I think we are yet to see a flood of complaints in this thread. Their representative has been inactive for a long time; I don't know if they logged in recently. The players have no way to reach freebitco.in and ask to fix the problems and refund the players.
I wish more people would do their research before jumping in and depositing on Freebitco.in. The players are now getting stuck with their funds and they are just going here and there, hoping to get some kind of help so they can get their money back. Unfortunately, we couldn't do anything.