We understand that from the outside it may appear as if nothing is happening, but these restrictions exist for security and legal reasons, not because we are ignoring cases.
Bold of you to continuously spout the same nonsense, i give that to you. It is either you don't read what everyone is saying, or you do and just make up your mind to follow the script that you have been giving.
Nobody is asking you to post anything sensitive, i know you still would read this and follow your script, but i'll reiterate. You can give your client updates here without posting any sensitive info. Take your time to read in this board, when reps of companies are actively trying to solve a case, they post updates on what's happening. All right, you don't wanna post them in the forum, how about contacting the customer privately. You are paid to defend, so your views will never change and i get that.