Most people can not wait patiently if it is related to the withdrawal process. They want an automation process that will send their money to their wallet. Perhaps that can be done if the money is not too big but if that is too big, the casino may need to do verification and many people fail to verify themselves. This makes them difficult to accept because they will complain to the casino and the accusations start.
It is not only about patience but also about fear of possible scam. If you know that a person is trustworthy, a platform is trustworthy, you can wait patiently because you know you won't lose your money there. Some people are lack of patience even they know that platform is trustworthy but mostly people are impatiently in their meantime as they are fearful of a platform scam or scam exit.
As a company runs a business, Customers are King and your company must serve customers as best as possible including handling their withdrawal requests and processing it asap.
You're right. If we truly trust a casino, we'll be sure not to think negatively about it. Even when we make a withdrawal, we won't complain; instead, we'll wait until the transaction is complete.
Also, when we feel that the casino values us as players, it means that for them, the customer is always right.
That's why they take good care of the players or users on their casino platform.