Hi all - support just got back and apologized for delay. Was paid out in full so deleting this thread & flag. Thanks for your support & responses. Relieved!
i guess the big red warning from the flag on their topic got their attention, lol. i bet they only paid you to get rid of it.
also, you should edit the title to add [RESOLVED] and lock the thread instead of deleting it.
anyway, since this is resolved, i removed my tag and support for the flag.