Weird. I asked their support, they told me that no one paid with BTC. When did you guys order?
Below is my order:
Order #19597 was placed on April 28, 2014 and is currently processing.
ORDER DETAILS
Product Total
500GH 3 Month Contract × 1 $375.00
Cart Subtotal: $375.00
Order Total: $375.00
Bought using bitpay.com
Methods, Inc.
#19597
Paid: 0.8557 BTC
This invoice has been paid.
Bitpay don't have any action to protect customers. I don't know why they still exist if they don't protect us, because we can transfer BTC without them.
So they lied to me. I asked them many questions on May 1st, and they said that up till then, they still hadn't gotten any BTC payments.